Cancellation & Refund Policy
In case of cancellation of booked tour services due to any avoidable/unavoidable reasons, you must inform us in email & phone. Cancellation charges would be effective from the date we receive your email and phone.
The cancellation charges would be as follows:
If cancel less than 10 days prior to date of travel: 100% of the advance will be considered as cancellation charge, which is not refunded.
If cancel 15 days prior to date of travel: 5% will be refunded on your advance payment.
If cancel 30 days prior to date of travel: 10% will be refunded on your advance payment.
Any request related to cancellation and refund should be sent to the email id info@sundarbanminatitravels.com
We will be able to process your refund request once your bank account or UPI details shared with us. The refund process may take 5-7 working days.
You will receive the refunded amount to your UPI account or bank account directly.